Real Customers. Real Results.
Its cult for a reason
93% of people agree that Rescue Balm has improved the condition and appearance of their skin
94% of people agree that Skin Calming Tonic relieves itchiness associated with their skin condition
92% of people agree that Rescue Cream has improved the condition and appearance of their skin
90% of people agree that Rescue Balm has replaced the need for topical steroids
97% of people agree that Skin Calming Tonic calmed their skin on contact
from a 2023 survey of 500 users after 90 days use
Its cult for a reason
We are ingredient obsessed. Our products are based on the freshest, best quality unrefined botanicals possible and powered with naturally derived actives. We craft these by hand in our studio 5 days a week with the goal to nourish your skin with the best nature has to offer. No perfumes. No microplastics. No compromising. Just skin food based on the most nutrient dense healing plants, medicinal herbs and minerals the earth has to offer us.
Centella Asiatica
anti-inflammatory
India
Shea nut butter
nourish
Ghana
German Chamomile
calming
Italy
Green Tea Camellia
hydration
Japan
Moringa
nourish
Africa
Comfrey
reparative
UK
Zinc oxide
soothing
France
Hemp seed oil
hydrate + restore
UK
Panthenol
repairs
Italy
See all 9
See less
Centella Asiatica
Shea nut butter
Green Tea Camellia
Moringa
Comfrey
Zinc oxide
Hemp seed oil
Panthenol
Frequently Asked Questions
How long until I see results?
While many users see results in a week, we recommend 6 weeks as the realistic time frame to see real results from a repaired barrier function.
Consistency and patience are key to a lasting result with skincare. It takes a minimum of 28 days for your skin cells to fully turnover so it's important to be persistent and use your Balm at least twice daily. We promise its worth it!
What is the difference between the Rescue Balm and the Rescue Cream?
Our Rescue Balm is comprised almost entirely of botanical oils and butters whereas our Rescue Cream is a traditional water based moisturiser. While they share similar ingredients and the same level of actives, they are two very different products with the Balm offering a significantly higher level of hydration and protection.
For moderate to severe cases, we always recommend starting with the Balm with the option to transition to the Cream to maintain your result. Less severe cases can go straight to the Cream if its their preferred texture.
Can babies and children use it?
Our Rescue Balm, Rescue Cream and Skin Calming Tonic can all be used from 6 weeks of age.
Can I use the Balm while pregnant or breast feeding?
While our Rescue Balm has not been contraindicated for use during pregnancy or while breastfeeding, we'd recommend referring to the ingredient list to best enable you to choose what's best for your situation.
Care should always be taken to avoid ingestion by baby while breastfeeding.
How is it made?
All products are researched, developed and hand crafted in our studio in The Cotswolds, England using naturally derived ingredients from sustainable sources. Shopping with us supports fair trade and woman owned coops worldwide.
Shipping
We ship fast with most orders leaving our warehouse within 1 business day of ordering. UK, USA, EU + Norwegian orders all include taxes in the prices.
UK: £3.99 for tracked delivery, usually in 1 -2 business days. DHL Express shipping is available. Orders over £50 ship free. VAT is included in prices.
USA: From £10 with USPS including taxes and duties in 4-10 Business Days on average. DHL Express options available. Orders over £120 ship free.
EU: From £4.99 for delivery using your national carrier including VAT and duties in 4 -10 days on average. DHL Express options available. Orders over £120 ship free.
Canada: From £4.20 for delivery using Canada Post with delivery time frames of 4 -10 days on average. DHL Express options available. Orders over £120 ship free. Orders under CAD$20 are tax free. For all others, GST of 5% and provincial taxes may be collected.
Norway: From £6.83 for delivery using your local carrier including VAT with delivery time frames of 4 -10 days on average. DHL Express options available. Orders over £120 ship free.
Europe: From £5.50 for delivery using your local carrier with delivery time frames of 4 -10 days on average with DHL Express options available. Orders over £120 ship free. Orders over £120 ship free. Taxes and fees may be due on receipt and are solely the responsibility of the purchaser.
Australia: £10 for delivery with Australia Post with delivery times frames of 4-10 business days on average with DHL Express options available. Orders over £120 ship free. No GST is generally charged for orders under AUS$1000.
New Zealand: From £10 for delivery using NZPost with delivery time frames of 3 -10 days on average with DHL Express options available. Orders over £120 ship free. No GST is generally charged for orders under NZ$1000.
Hong Kong: From £4.85 for delivery using your local carrier with delivery time frames of 4 -14 days on average with DHL Express options available. Orders over £120 ship free. Orders over £120 ship free. No additional duties or taxes are charged on receipt.
Everywhere else: From £4.85 + for delivery with your local post operator or DHL Express. Orders over £120 ship free. Taxes and fees may be due on receipt and are solely the responsibility of the purchaser.
More questions? See our full FAQs.
Suffering debilitating eczema and then Topical corticosteroid withdrawal has been hellish, and it took several months of using only Thunderbird and following the advice for things to get better. So please be patient, you need to follow the instructions very carefully but it works eventually!
I have really bad dermatitis and it made my hands worse
I am used to natural cosmetics so wasn’t expecting a perfume smell - but the smell is terrible. The texture is even worse - grainy slimy and oily and unusable. There is a clear lack of wax in the preparation. Didn’t do anything for my eczema or psoriasis. And when I contacted them to ask about the texture - they never replied. Avoid at all costs and don’t waste your money.
Thank you for your review! We haven't had any correspondence from you but we are happy to say your concerns are addressed in our FAQs xx
I bought this product for my (12 months baby then) who is prone to eczema, he’s now 14 months, I was desperate for his skin; dry and sensitive, we have been using this 3 times a day and honestly it’s super hydrant and effective, I use it my self too, due to the weather dryness and water tap.
Natural ingredients and only valid for 3 months after opening is what got my attention, thank you for your true help.
As an advanced skin practitioner suffering with dermatitis is embarrassing and I’ve done all the steroids but it only comes back worse. So I did my research and found this product, I also use the balm may I add. But I bought the cream as it’s more convenient to carry around, for me I have discovered it doesn’t soak in well on it own and leaves a sticky tacky layer. But a very small amount applied as regular as possible ( hourly) and a real through rub in works much better, the itching is still there but no where near as much and the redness is fading, I’ve been using a few weeks an I honestly think I would need a good solid 12 weeks of using this consistently for a real good result. People think it should happen quickly but coming off steroid creams is not easy and all I can say to people is use it really often and keep it up. You will see a change but be realistic.
I have been using the rescue balm since 5 November, so it’s been 8 weeks and I use this non-stop frequently throughout the day. No progress has been seen, it just kept getting worse, stinging, and drying quick.
I’ve had a lifelong struggle with eczema. In 2012 I was on oral and topical steroids, full elimination diet, and no effect whatsoever. Out of desperation I tried acupuncture and Chinese medicine, and it helped a lot. Now I just get eczema in times of huge stress or at the changing of the seasons. This is even better than that. It’s so soothing, and has helped my skin heal quickly and consistently. Full healing is a long game but the relief from the itching and pain is instant. 100/10 recommend.
Didn't restore, effective as applied but no more.
I bought this as I had tried steroid creams and they made no difference. After messaging the company, they advised me to try their products, and I’m so glad I did. My left hand is more or less clear, and my right hand is much much better. I will definitely be buying more.
Wild Crafted Repair Balm starting working almost immediately on my ski n, I had rosecia for many years, dry dull skin. However my skin now glowing, I feel so much more.confident and would never use anything else after spending a fortune on prouducts over the years tbis is tbe one for me!
Amazing product, really calmed my skin down from steroid withdra! I’ve had eczema for ages (I think caused by steroids in the first place!). My eczema started as a small patch and after using steroids spread everywhere! I came off all my medication and immunosuppressants at the start of 2024. I used no moisture treatment for 7 months which was a struggle, I was extremely dry and cracked but much better than being inflamed and itchy! Then I used the rescue cream on my body and and wild crafted repair balm on my face which was amazing! I don’t use the balm anymore as my face has healed but I use the rescue cream once or twice a day, mostly on my problem areas which are my arms.
Disappointed as I can’t find a cream that does what it says lol.. it’s been a month using it; it leave a white residue that doesn’t completely absorb into my skin..
The balm is quite greasy. It offers some mild short term relief. However I have been applying multiple times a day for months and see no improvement in my symptoms, mybhands are still incredibly dry, itchy and flaky. Disappointed
This rescue balm does exactly what it says, my skin was red. Sore and severely inflamed. Drs kept prescribing me one steroid cream after another and I was tired of the quick fixes because after a few days the inflammation would come back with a vengeance.
I was depressed and didn’t know what to do anymore, then out of the blue this cream came up on my instagram page (and I barely go on social media). I thought I have nothing to lose and the price was very reasonable. I bought it on a whim. It arrived very quickly and I started using it immediately. Whithon less that 48 hours the redness in my skin was completely gone. I was in awe and quickly it helped get my skin to looking much better than before.
I am so grateful for this product and I have already recommended it to several people. A huge THANK-YOU to Thunderbird for an amazing product.
I came out in awful red hives which then turned to dry irritated eczema. Everything irritated it and I thought it would never calm. This helped hugely!
Suffering debilitating eczema and then Topical corticosteroid withdrawal has been hellish, and it took several months of using only Thunderbird and following the advice for things to get better. So please be patient, you need to follow the instructions very carefully but it works eventually!
I have really bad dermatitis and it made my hands worse
I am used to natural cosmetics so wasn’t expecting a perfume smell - but the smell is terrible. The texture is even worse - grainy slimy and oily and unusable. There is a clear lack of wax in the preparation. Didn’t do anything for my eczema or psoriasis. And when I contacted them to ask about the texture - they never replied. Avoid at all costs and don’t waste your money.
Thank you for your review! We haven't had any correspondence from you but we are happy to say your concerns are addressed in our FAQs xx
I bought this product for my (12 months baby then) who is prone to eczema, he’s now 14 months, I was desperate for his skin; dry and sensitive, we have been using this 3 times a day and honestly it’s super hydrant and effective, I use it my self too, due to the weather dryness and water tap.
Natural ingredients and only valid for 3 months after opening is what got my attention, thank you for your true help.
As an advanced skin practitioner suffering with dermatitis is embarrassing and I’ve done all the steroids but it only comes back worse. So I did my research and found this product, I also use the balm may I add. But I bought the cream as it’s more convenient to carry around, for me I have discovered it doesn’t soak in well on it own and leaves a sticky tacky layer. But a very small amount applied as regular as possible ( hourly) and a real through rub in works much better, the itching is still there but no where near as much and the redness is fading, I’ve been using a few weeks an I honestly think I would need a good solid 12 weeks of using this consistently for a real good result. People think it should happen quickly but coming off steroid creams is not easy and all I can say to people is use it really often and keep it up. You will see a change but be realistic.
I have been using the rescue balm since 5 November, so it’s been 8 weeks and I use this non-stop frequently throughout the day. No progress has been seen, it just kept getting worse, stinging, and drying quick.
I’ve had a lifelong struggle with eczema. In 2012 I was on oral and topical steroids, full elimination diet, and no effect whatsoever. Out of desperation I tried acupuncture and Chinese medicine, and it helped a lot. Now I just get eczema in times of huge stress or at the changing of the seasons. This is even better than that. It’s so soothing, and has helped my skin heal quickly and consistently. Full healing is a long game but the relief from the itching and pain is instant. 100/10 recommend.
Didn't restore, effective as applied but no more.
I bought this as I had tried steroid creams and they made no difference. After messaging the company, they advised me to try their products, and I’m so glad I did. My left hand is more or less clear, and my right hand is much much better. I will definitely be buying more.
Wild Crafted Repair Balm starting working almost immediately on my ski n, I had rosecia for many years, dry dull skin. However my skin now glowing, I feel so much more.confident and would never use anything else after spending a fortune on prouducts over the years tbis is tbe one for me!
Amazing product, really calmed my skin down from steroid withdra! I’ve had eczema for ages (I think caused by steroids in the first place!). My eczema started as a small patch and after using steroids spread everywhere! I came off all my medication and immunosuppressants at the start of 2024. I used no moisture treatment for 7 months which was a struggle, I was extremely dry and cracked but much better than being inflamed and itchy! Then I used the rescue cream on my body and and wild crafted repair balm on my face which was amazing! I don’t use the balm anymore as my face has healed but I use the rescue cream once or twice a day, mostly on my problem areas which are my arms.
Disappointed as I can’t find a cream that does what it says lol.. it’s been a month using it; it leave a white residue that doesn’t completely absorb into my skin..
The balm is quite greasy. It offers some mild short term relief. However I have been applying multiple times a day for months and see no improvement in my symptoms, mybhands are still incredibly dry, itchy and flaky. Disappointed
This rescue balm does exactly what it says, my skin was red. Sore and severely inflamed. Drs kept prescribing me one steroid cream after another and I was tired of the quick fixes because after a few days the inflammation would come back with a vengeance.
I was depressed and didn’t know what to do anymore, then out of the blue this cream came up on my instagram page (and I barely go on social media). I thought I have nothing to lose and the price was very reasonable. I bought it on a whim. It arrived very quickly and I started using it immediately. Whithon less that 48 hours the redness in my skin was completely gone. I was in awe and quickly it helped get my skin to looking much better than before.
I am so grateful for this product and I have already recommended it to several people. A huge THANK-YOU to Thunderbird for an amazing product.
I came out in awful red hives which then turned to dry irritated eczema. Everything irritated it and I thought it would never calm. This helped hugely!
