Real people. Real results.
our story
Where it started
We know what its like to struggle with severe skin conditions.
Thunderbird Skin started 10 years ago when we needed to resolve our own debilitating 18 year battle with eczema that included hospital visits and sepsis battles.
I know how hard it is to see your child's confidence crumble and watch them miss out when you're afraid of how their skin might react.
When I realised we were just chasing flares and never giving Scout's skin a chance to defend itself, we decided to focus on barrier repair to strengthen her skin. A strong barrier function means skin that's more resilient and less likely to break down when challenged.
Armed with this knowledge, we needed a natural, science backed way to support Scout's reactive skin by calming and supporting it so it could repair its barrier function. When nothing was available that our met our skin's needs, we created it ourselves and Scout had clear skin for the first time in her life.
I will never forget the day she came downstairs to show me her skin's transformation. Even she couldn't believe the change!
Word got around and soon everyone was asking for a pot of our miracle balm and Thunderbird Skin was born.
What started in our kitchen has grown to a 7500 square foot studio and an award winning line of products with 500,000 Rescue Balms sold yearly in 26 countries. And still handcrafted daily here by our team of artisans.
Why it works
Your skin breaks down when it's barrier is damaged. Your skin is not a sponge, it's a wall and when that wall has holes, moisture gets out and irritants get in. This leads to that dry, tight, hot feeling and itch we're all so familiar with.
Our Rescue Balm is filled with natural lipids that fill those gaps, keeping moisture in and irritants out. Centella, chamomile and allantoin calm the surface and put out the inflammation while zinc protects. This gives your skin the armour it needs to stop reacting and get back to doing its job -being a barrier that shields you.
You've tried everything else. Why not see what 6 weeks focused on barrier repair can do?
xSusie
We are ingredient obsessed. Our products are based on the freshest, best quality unrefined botanicals possible and powered with naturally derived actives. We craft these by hand in our studio 5 days a week with the goal to nourish your skin with the best nature has to offer. No perfumes. No microplastics. No compromising. Just skin food based on the most nutrient dense healing plants, medicinal herbs and minerals the earth has to offer us.
Centella Asiatica
anti-inflammatory
India
Shea nut butter
nourish
Ghana
German Chamomile
calming
Italy
Green Tea Camellia
anti-oxidant
Japan
Moringa
nourish
Africa
Marshmallow root
calms + protects
UK
Zinc oxide
soothing
France
Hemp seed oil
hydrate + restore
UK
Panthenol
repairs
Italy
See all 9
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Centella Asiatica
Shea nut butter
Green Tea Camellia
Moringa
Marshmallow root
Zinc oxide
Hemp seed oil
Panthenol
Frequently Asked Questions
How long until I see results?
While many users see results in a week, we recommend 6 weeks as the realistic time frame to see real results from a repaired barrier function.
Consistency and patience are key to a lasting result with skincare. It takes a minimum of 28 days for your skin cells to fully turnover so it's important to be persistent and use your Balm at least twice daily. We promise its worth it!
What is the difference between the Rescue Balm and the Rescue Cream?
Our Rescue Balm is comprised almost entirely of botanical oils and butters whereas our Rescue Cream is a traditional water based moisturiser. While they share similar ingredients and the same level of actives, they are two very different products with the Balm offering a significantly higher level of hydration and protection.
For moderate to severe cases, we always recommend starting with the Balm with the option to transition to the Cream to maintain your result. Less severe cases can go straight to the Cream if its their preferred texture.
What is the difference between the Rescue Balm and Wild Crafted Repair Balm?
In a nutshell, their ingredients!
While both products are safe for all skin, our Repair Balm has been formulated especially for facial skin using ancient oils that have centuries of use for their anti-ageing properties.
Can babies and children use the Rescue Balm?
Our Rescue Balm, Rescue Cream and Skin Calming Tonic can all be used from 6 weeks of age.
Can I use the Balm while pregnant or breast feeding?
While our Rescue Balm has not been contraindicated for use during pregnancy or while breastfeeding, we'd recommend referring to the ingredient list to best enable you to choose what's best for your situation.
Care should always be taken to avoid ingestion by baby while breastfeeding.
Why is my Balm grainy?
Our skin food first formulation process means that we prioritize results and the quality of our ingredients over visual presentation, leaving out the pore-clogging waxes, stabilizers, and fillers traditionally included in other balms to keep a product aesthetically consistent while offering no benefit to your skin. Instead, we focus on packing IN the best clinically proven, raw natural ingredients that are at the heart of why our products consistentlty outperform the competition.
The concentrated waterless formula is designed to melt into your skin on touch, transforming into a deeply moisturizing, skin calming fluid oil that's best able to love your sensitive skin.
Your Balm should be kept cool and away from sunlight and heat sources or it will melt. If allowed to melt, some separation may occur and this can lead to a grainy texture. This in no way harms the product or its efficacy. It can be used as is by melting in your palm or you can gently heat it in a water bath until the oils are fully melted, stir and move to a refrigerator to reset.
You can find detailed instructions on this in the email we sent after purchase titled "Welcome to your Balm"
How is it made?
All products are researched, developed and hand crafted in our studio in The Cotswolds, England using naturally derived ingredients from sustainable sources. Shopping with us supports fair trade and woman owned coops worldwide.
Shipping
We ship fast with most orders leaving our warehouse within 1 business day of ordering. UK, USA, EU + Norwegian orders all include taxes in the prices.
UK: £3.99 for tracked delivery, usually in 1 -2 business days. DHL Express shipping is available. Orders over £50 ship free. VAT is included in prices.
USA: From £10 with USPS including taxes and duties in 4-10 Business Days on average. DHL Express options available. Orders over £120 ship free.
EU: From £4.99 for delivery using your national carrier including VAT and duties in 4 -10 days on average. DHL Express options available. Orders over £120 ship free.
Canada: From £4.20 for delivery using Canada Post with delivery time frames of 4 -10 days on average. DHL Express options available. Orders over £120 ship free. Orders under CAD$20 are tax free. For all others, GST of 5% and provincial taxes may be collected.
Norway: From £6.83 for delivery using your local carrier including VAT with delivery time frames of 4 -10 days on average. DHL Express options available. Orders over £120 ship free.
Europe: From £5.50 for delivery using your local carrier with delivery time frames of 4 -10 days on average with DHL Express options available. Orders over £120 ship free. Orders over £120 ship free. Taxes and fees may be due on receipt and are solely the responsibility of the purchaser.
Australia: £10 for delivery with Australia Post with delivery times frames of 4-10 business days on average with DHL Express options available. Orders over £120 ship free. No GST is generally charged for orders under AUS$1000.
New Zealand: From £10 for delivery using NZPost with delivery time frames of 3 -10 days on average with DHL Express options available. Orders over £120 ship free. No GST is generally charged for orders under NZ$1000.
Hong Kong: From £4.85 for delivery using your local carrier with delivery time frames of 4 -14 days on average with DHL Express options available. Orders over £120 ship free. Orders over £120 ship free. No additional duties or taxes are charged on receipt.
Everywhere else: From £4.85 + for delivery with your local post operator or DHL Express. Orders over £120 ship free. Taxes and fees may be due on receipt and are solely the responsibility of the purchaser.
More questions? See our full FAQs.
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Fast shipping
Order by 3pm for same day dispatch
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Tackles sensitivity & dryness
Your one and done multi-tasking skin savior
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100% Plastic free
Refillable aluminium tin
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Clean, natural ingredients
From sustainable sources supporting female led coops worldwide
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Made fresh daily
Still crafted by artisans 5 days a week in our studio.
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For all ages and skin types