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Tips for Managing Eczema

First, if you are reading this, I’m sorry. Problematic skin is nothing short of horrendous as there is simply no escaping it. As I’ve said probably a thousand times, at George’s worse, he looked as though his skin was melting off with cracks that were more like crevices. Not only did this leave him in constant pain, but it took an enormous toll on him mentally, eating away at his self confidence and negatively impacting every aspect of his life.

That’s why I knew I had to do something about it when every cream on the market (and prescribed!) failed to deliver on its promises. Our Rescue Balm delivers everything your skin needs and wants to calm, soothe, and heal itself.  

But (and it's a big but),  as much as I’d like to tell you to just slather it on once a day and enjoy perfect skin, if you suffer from eczema or psoriasis, you know it just isn’t that simple. So we’ve gathered what we’ve learned over the past 20 years of managing George’s eczema on this page to hopefully help speed your journey to healthy skin and being able to enjoy your life.

1. Stop using basic store bought or prescribed soaps and cleansers! Even from so called clean companies until you learn to read the ingredients list. These are filled with harsh chemicals that will not only strip your skin of its much needed moisture but are known irritants (and many are even known carcinogens) that will only worsen your skin. Remember, arsenic is a natural ingredient but would you want to bathe in it?

And whilst water can be a very useful addition to create a light cream, most moisturisers on the market use it at 70%+ of the total formula leaving you paying for only 30% (and often less)  active ingredients. Search out high quality waterless formulations that use natural butters and oils.

Ditch anything with:-
  • Ethanolamine (DEA, MEA, TEA anything) -carcinogens, bioaccumulation can cause organ toxicity, reproductive issues, risk of birth defects. Can combine with other chemicals to form nitrosamines.
  • PEG anything -Polyethylene glycol, aka liquid plastic.
  • DMDM hydantoin -a formaldehyde preservative.
  • Urea (Imidazolidinyl) -another formaldehyde preservative.
  • Mineral oil - a petroleum derivative, a cheap ingredient that makes it look like the moisturiser is doing something but it simply coats and clogs the skin.
  • Paraffins -petroleum derived wax. Flammable, a cheap way to soften your skin without actually hydrating or encouraging healing. Harmful if ingested.
  • Propylene glycol (PG) & butylene glycol -skin irritant, causes dermatitis, yet   found in most skincare.
  • anything ending in "-siloxane" or "-methicone."
  • Sodium laurel sulfate (SLS) & sodium laureth sulfate(SLES) -despite being a known eye, skin, and lung irritants, these are found in most products that foam.
  • Toluene -benzene, toluol, phenylmethane, methylbenzene
  • Hydroquinone -probably in that hugely popular anti-ageing serum you’re hearing about. Not only does this sensitise your skin and can cause contact dermatitis, but it can cause liver, nerve, and foetal damage. 
  • Silicones -you are just cling filming your problems! A cheap ingredient to make the formula and your skin feel silky. It's fine in makeup, but not something to look for in a serum or moisturiser!
  • Synthetic colours -the letters c, d, or f followed by a colour or number. Usually petroleum or coal tar derived.
  • Fragrance/parfum -almost always a synthetic chemical and there is no legal  requirement to disclose what they’re made of.
  • Phthalates -usually listed as parfum or fragrance, see above.

2. Your skin doesn’t require harsh chemicals or hot water to be clean. George has been cleaning his skin with oatmeal and our AHA+BHA Cleanse & Polish for a year now with excellent results. We are also working to launch our own French clay waterless Cleansing Balm in summer 2020 which has been developed to gently cleanse your skin whilst also moisturising and is suitable for daily use. My mid-40s and George’s hypersensitive skin love it!

Also, remember that anything you wash your hair with will end up on your skin. Most shampoos are filled with harsh chemicals and the surfactants used in cheap sulfate free shampoos are often worse for your skin than sulfates. We do not use anything on our hair that we wouldn’t wash our skin with.

3. Do not skimp on the moisturiser. Once you’ve found what works for your skin, use it as often as needed as your skin requires not only a barrier to keep moisture in but a barrier to keep irritants out. George moisturises head to toe morning and night. He also carries a Rescue Balm everywhere he goes to top up as necessary.

4. Be aware of what’s in the water you wash in. In our area of The Cotswolds, the water is extremely hard and highly fluoridated. Installing a water softener and filter has been one of the best things we could do for everyone’s hair and skin but George benefited the most. You do not need to go as far as a whole house filter. There are numerous filters on the market that can be installed beneath your shower head and which do an excellent job.

5. While we’re on the subject of cleaning, do not skip your skin’s regimen! If you get dirty or sweaty, shower and moisturise as soon as possible. Its more complicated than this, but your skin is overreacting to every particle that touches it. The more you can remove those particles, the less reaction there will be.
6. You spend almost every hour of every day in clothing of one sort or another. Do not fill those clothes with chemicals! Find the most natural detergent you can (we make our own) and ditch the softener. Plain white vinegar works brilliantly in the rinse to soften fabric and neutralise any detergent left behind in the rinse.

7. Be conscious of the fabrics you wear. In this case, sadly, natural is not always better. Silk, bamboo, and cotton are all brilliant fabrics that do not scratch or dry out the skin. There are also some smooth microfibres that do the same job. Unfortunately, wool is a no-no not only due to its inherent scratchiness, but lanolin also causes a reaction for most eczema sufferers.

8. Speaking of fabrics, bamboo or silk bed sheets can be a godsend. If the cost of those are out of reach, at least invest in a high thread count cotton as this will be smoother than cheaper sheets. But the benefit of silk and bamboo isn’t just their softness. They do not strip your skin of its much needed moisture and therefore are also an excellent pyjama choice!

9. As I mentioned earlier, your skin is overreacting to everything in your environment. So try to give it as little to react to as possible! This means clinical cleanliness in your home ensuring there is no build up of dust, pet dander, pollen, etc. A minimalist bedroom (think Scandi) can be a real saviour for sufferers and we found an air filter was another worthwhile investment.

10. Invest in an allergen test. These can be as little as £40 or simply start an elimination diet. Common food irritants are dairy, gluten, and nightshades (potatoes, tomatoes, chillies, etc). In George’s case, his love of chillies was his downfall but as we can see his skin breakdown from the first bite, he’s found giving them up to be worth it.

11. Get some sun! Natural vitamin D is amazing for eczema. While I would never advise sunbathing or going to the beach without a good SPF, going for a daily walk and getting natural light on your skin can do a world of good.

12. GIVE IT TIME. Your skin takes 28 days to fully regenerate itself. As we age, this process takes longer. Give your changes time to work.

We have built our entire line of products to be suitable for all skin types with formulas that calm troubled skin and speed healing. While we believe our Rescue Balm will be the miracle in a pot you’re searching for, we cannot stress the need for a multi-pronged approach in managing eczema in order to achieve long term recovery. The more areas of possible irritation you can address and shut down, the better your chances of a return to healthy, elastic skin.

I hope these 12 tips will be as invaluable to you as they have been to us.





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  • Kim Sutton

    After 30 yrs of having psoriasis, i found this product the rescue balm. From the moment I started using it was working. My skin looks less inflamed and less irritated. A simple product that requires very little to make a difference. Its early days for my skin but after 30yrs I can tell the difference, thank you.

  • Sarah Clark

    After spending 12 months battling with my daughters eczema, I was sceptical to try yet another ‘miracle cream’. I ordered the trial size and I am blown away by the results. I have tried EVERYTHING to get her eczema under control. I can’t believe how amazing your rescue balm is so I am now purchasing more to keep her skin looking healthy. I cannot recommend enough.

  • Joanna Meredith

    I have patches of psoriasis on my scalp, nose and ears and face. Would this be able to help especially my painful scalp.

  • Lisa Best

    Thank you for the amazing research tips. I have been struggling with eczema for a couple of years in my forties. Just below my elbows and my ears are itchy and peel everyday and I have to remove the flakes with a warm cloth then add an emollient cream (diproline) that is like vaseline everyday and night. I use a prescription (thins my skin and it scars) cream on my arms I’ve tried everything and I use Aloe vera based products by Forever Living Products as I am a distributor for them , they can calm the skin but when I get a flare up nothing works for long.

    I have just listened to your radio interview today on BBC Gloucestershire and I’m willing to give your products a go as I want to to use the purest ingredients possible on my skin.

    Kind regards

    Lisa Best

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