This cream is lovely, but unfortunately for me after 14 days using it, it hasn't helped my problem its still very sore and itchy but I did hydrate my skin amazingly.
A 10ml Trial Size is not enough product for two weeks use and, per the instructions included, is not designed to transform your skin. These exist purely to allow you to check for sensitivities and are not a £3.50 miracle.
For the Balm to work, you must use it. This means applying regularly and often and giving your skin time to regenerate.
As included with your Trial Size:-
'Our Trial Sizes are designed to allow you to try a product before committing to the purchase of a larger size. They do not contain enough product for enough uses to transform most user’s skin.
Healing takes time. Your skin takes 28 days to fully regenerate itself. This process takes longer as you age. Most users see improvement in 3 days of regular use but a return to elastic skin generally takes a few weeks and sometimes months.
Keep your skin clean, regularly apply the Balm, cut out environmental irritants that you can control, and give the ingredients time to do their job.
We are always here to answer questions and offer advice. Simply email us at email@example.com and Susie or George will be happy to help.'
I brought the trial size after having eptopic eczema for 30 years and wanting to try something other than steriod cream, and i was very optimistic to start with, while also not expecting immediate results. But my optimism fell flat quite quickly. It takes away the redness in my eczema, but my skin is so tight, very cracked and almost like you could peel the skin off. I persevered for a week but the dryness got worse ti the point bending my arms was painful. I had to smoother them in moisturiser which then stung and the redness was back. It clearly doesnt agree with me and i am very sad about this. Attached photo is after 2 weeks. And it is showing no signs of improving.
We're sorry you didn't get the results expected, however a 10ml Trial Size is simply not enough product for one week let alone two week's use. Per the literature including with your sample:-
'Our Trial Sizes are designed to allow you to try a product before commiting to the purchase of a larger size. They do not contain enough product for enough uses to transform most user's skin.
Healing takes time. Your skin takes 28 days to fully regenerate itself. This process takes longer as you age. Most user see an improvement in 3 days of regular use but a return to elastic skin generally takes a few weeks and sometimes months.
Keep your skin clean, regularly apply the Balm, cut out environmental irritants you can control, and give the ingredients time to do their job.'
To be successful, you must use the Balm which means applying little and often and not expecting a miracle from just a 10ml pot. If you have been a regular user of topical steroids, your skin is likely to get worse before it gets better due to the effects of topical steroid withdrawal syndrome. Please do not hesistate to email us at firstname.lastname@example.org if you'd like advice on ways you can overcome your eczema, but first and foremost you must be willing to give your skin time to repair itself.
Over the last 5 weeks I have sampled a number of Thunderbird products and the results have been amazing. I had intensly itching excema on my face for a number of years which the rescue balm and cream got rid of and stopped the intense itching very quickly. The AHA polish quickly exfoliated my skin and left it super smooth and the enzymatic cleanser left my skin super hydrated. I am so glad I have found these products I have spent 5 years being extremely frustrated and started to avoid social situations when I had bad flare ups. Now my flare ups are under control I am using the Rosehip day cream serum and anti aging cream and my skin looks amazing. I am so glad I found this website, the itch scratch cycle of excema is a depressing and a lonely place, I feel like I have my life back at last.
I tried a sample of this and it was great! Really made my skin soft! I love all the products that I have tried from here
Fabulous product. Really does the job. Absolutely loved the idea of trying a sample size before buying the full size. Can't wait to try other products :heart_eyes:
This Rescue Balm has given me almost instant and total relief from 21 years of itching, nerve pain and sleepless nights. I am amazed and so happy to have found such a magical cream, my deep and heartfelt thanks to you.
Loved the products a little sad the hair oil had leaked and hardened leaving the container impossible to open and two others I had to get a strong neighbour to open am now left with the difficult choice as to what to buy first
Instantly soothing. Need to keep tin cool. (Cat sat on it and it turned to liquid)
I haven't tried all the sample pots yet but so far loved the cleanse, day cream and conditioner. Not 100% sure about the shampoo
The body butter is a bit oily but very hidrating, and I loved the rescue balm, will be ordering a bigger size.